Reporting ‘street issues’ in Tamworth now even easier thanks to new mobile app feature

September 13, 2018

TAMWORTH residents spotting street issues such as litter, flytipping, graffiti or dog fouling can now report it directly from the palm of their hands via a mobile app.

Tamworth Borough Council has developed a new feature for the free Staffordshire-wide MyStaffs app, which enables particular issues in Tamworth to be reported quickly and easily.

The Staffordshire County Council MyStaffs app already allows users to access a huge range of county and borough council services and information from the tap of a button. These include registering a birth, finding out term dates, receiving notifications of school closures and reporting highways issues and missed bin collections.

The additional feature, which can be found under the ‘Street Issues’ section of the ‘Report It’ tab on the homepage, means people can now also report more specific issues they spot on the streets of Tamworth.

These include dog fouling, flytipping, flyposting, overflowing bins, grounds maintenance or grass cutting issues, needles or broken glass, graffiti and vandalism to trees, bins, play areas and benches. Reports will then be logged for the relevant department so they can be dealt with.

While street issues can already be reported via the Do it Online section of Tamworth Borough Council’s website, the app makes it even easier for people to report from the palm of their hand as and when they spot potential problems while out and about. It also includes the ability to upload photographic evidence, pinpoint a location and request feedback.

Cllr John Chesworth, Tamworth Borough Council’s Cabinet member for Culture and Operational Services, said: “The MyStaffs App is already a really useful resource for Tamworth residents as it enables them to access information about a huge range of council services, in one place, from their mobile phones or tablets.

“The extension to that, developed by our in-house teams, provides even more functionality for Tamworth people.

“Although most borough council tasks and services can already be accessed online via the website, this provides yet another method of reporting, which makes it even easier for people to report potential problems, straight to source.

“I would encourage anyone who hasn’t already downloaded the MyStaffs app to have a look at it as I’m sure they will find it to be a really useful tool.”

Mike Sutherland, Cabinet Member for Finance at Staffordshire County Council, added: “The MyStaffs App is a really useful resource that has proven a real hit with people since we launched it four years ago. Not only does it give people a quick way to access lots of council services and information, but it allows them to do it on the move and when they want via their mobile phones or tablets.”

The MyStaffs app, including the Tamworth Report It – Street Issues tool, can be downloaded free of charge from the App Store or Google Play.

App Store: http://bit.ly/myStaffsAppStore
Google Play: http://bit.ly/myStaffsGooglePlay