Police Warn of Bogus Callers

Wednesday, 26th March 2014

Staffordshire Police is warning people to be on their guard against suspicious callers at the door following a bogus official type incident in Newcastle, North Staffordshire.

The families of the elderly and vulnerable are also being encouraged to warn their relatives against opening the door to such callers.

The advice comes after a bogus official struck in the Bradwell area on Saturday 22 March.

At approximately 2pm a man called at the home of an 80-year-old woman and claimed to be from Aspire Housing who were in the area ‘fitting window locks and CCTV’. He entered the house and asked her for payment, claiming he would return at a later time. He didn’t come back.


Advice from Police

Residents are encouraged to contact police if and every time they have suspicions about any caller at their door.

Even if someone claims to be an official – and that includes police officers and council representatives – people must get their ID checked out.

Residents are asked to remain vigilant at all times and to follow this advice:

  • Never trust anyone calling at the door without a prior appointment. Should you receive such a call leave the door locked. The caller will hear you through the door when you ask them who they are. If they state they are from a utilities company ask for your account number, they should have this, if not, do not let them in and tell them to leave, and that you are calling the Police.
  • Always ask for ID, and check it.
  • Do not allow anyone to carry work out on your home, or sell you anything when they cold call at the door. If you do require work to be done, INSTIGATE IT YOURSELF, by phoning three companies asking for like for like quotes. Then decide.
  • Do not keep large amounts of cash in your home, you may think that you have the perfect hiding place, but these criminals will find it.
  • Please remember there is no such company as the Water Board, Gas Board or Electric Board. These words are only used by offenders.
  • Always report any suspicious behaviour to the police, if you think it is suspicious, it probably is.
  • Keep your doors locked even when you are home.

Residents should also follow the stop, chain and check rule when people call at the door:

  • STOP – If you are not expecting anybody and they don’t have an appointment – don’t let them in
  • CHAIN – Use your door chain or bar before opening the door
  • CHECK – Ask to see ID and double check this.

People can also use the Nominate a Neighbour (NAN) scheme which diverts cold callers to a neighbour who will check caller’s identity. NAN packs are available from local police stations.