Multi-Agency response to 999 Calls

February 13, 2014

Staffordshire Police are working closely with partners, Staffordshire Fire and Rescue Service, Staffordshire Civil Contingencies Unit, Staffordshire County Council, Stoke-on-Trent City Council and the Highways Agency, to keep people safe and out of harm’s way.

Staffordshire Police are dealing with an unprecedented number of calls this evening as the winds continue to affect the county. Between 5.30pm and 8pm  last night, Police call takers have been busier than on a typical New Year’s Eve. They have taken 425 999 calls and 691 calls to the non-emergency number 101.

Staffordshire Fire and Rescue Service are also very busy with calls and have officers and crews attending large numbers of incidents including unsafe structures across Staffordshire. Some fire crews and appliances have also been deployed to other parts of the United Kingdom which are suffering from some of the worst flooding.

To keep an overview of the situation, an operations centre was opened at Police HQ in Stafford, where all partner agencies efforts are being coordinated.

Ch Inspector David Bird, police commander, said: “Many local people are helping us out by reporting incidents and local farmers have been helping us at some incidents and clearing roads. We would like to thank you all for your support.”

“The weather conditions are exceptional so please stay safe, stay at home and only make essential journeys if you have to. If you do need to drive, take extra care and reduce your speed.”

“The demand on the emergency services is high this evening – please only call 999 if a serious injury has been caused or there is a threat of serious injury or danger to life. Remember you can also tell us about weather related incidents on our Facebook site.”